Software studio · Palma · Berlin · BucharestPalma · Berlin · Bucharest

Custom software for clinics, hotels and businesses.

We build the operating system of a profession.

Oficio builds bespoke systems for practices, hotels, restaurants and service businesses — from the first call to the invoice. Built around your workflows instead of a standard toolkit. We come from running PE-backed groups and from founding our own companies: we understand a business model quickly and build exactly what it needs.

oficio[oˈfiθjo]Spanish — the craft, the trade, the profession.
LiveIncoming call · +34 971 …

“I’d need an appointment next week …”

AISummary: new appointment, morning preferred.
09:00
Thu 09:30
11:00
12:00
✓ Booked · confirmation by SMS
Invoice created · €248.00
Concept proposal · Medicine
dfz oneOne system. Every location.
Phone assistant DE · EN · ES · SVBookingInvoice
dfz one patient portal with online appointment booking

dfz one

One system for a multi-site specialist medical group in Mallorca: phone assistant in four languages, booking, call log and invoicing.


One pattern, many professions

Every business runs through the same chain. We build it properly once.

  1. 01

    Call

    An AI assistant answers, in the caller's language, around the clock.

  2. 02

    Appointment

    Booking, changes and the waiting list run straight into the real calendar.

  3. 03

    Service

    Records, transcript, order: the team sees what it needs right now.

  4. 04

    Billing

    Invoices come out of the work delivered and go out automatically.

  5. 05

    Oversight

    Figures by site, team and day, with no export to a spreadsheet.

What the chain looks like in your industry

Profession
Specialist medical group
Dental practice
Restaurant
Hotel
Call
Phone assistant in four languages
Automatic appointment booking
Reservation with language switching
Reception in five languages, around the clock
Core
Sites, doctors, patient portal
Room calendar, dental chart
Table plan, kitchen display
Direct booking, guest portal, concierge
Close
Invoice by portal link and PIN
Billing proposal
QR ordering with no commission
Invoice and upselling with no portal commission
Both sides of the table

Corporate experience. Founder speed.

01

We understand your business

We have carried our own P&Ls, in PE-backed groups and in companies we founded ourselves. So we understand a business model in the meeting, not after a discovery project.

02

Nothing over-engineered

We build what carries the business and leave out what only looks good in a requirements document. No platform for problems you do not have.

03

Fast and cost-conscious

AI-assisted development with experienced developers: every screen as a clickable draft first, then delivery in fixed stages. No licence per workstation, no commission per booking.

04

Your system

Code, data and brand belong to you. Under your own name if you wish, with Oficio staying in the background.


How we work

You see the finished system before the first line of code is written.

Step 1

Understand

We sit with you in the business, at reception, in the kitchen, on the phone. And we ask for numbers: what does a process cost today, what does it bring in?

Step 2

Show

Every screen as a clickable draft. You give feedback on something you can see.

Step 3

Build

The build runs in fixed stages with a clear scope. After every stage something new is live in the business.

Step 4

Operate

Support, hosting and further development from a single source. The system grows with the business.

Getting started

How to start.

Business check

from €1,500

Half a day in your business. Then a clickable draft of the three biggest levers. Credited against the order.

Module

from €5,000

One bottleneck solved, live in two to four weeks. For example an AI phone assistant, online booking or Verifactu invoicing.

Package

from €20,000

Two to three modules, connected into one continuous flow.

Operating system

from €60,000

The whole business in one system, built in fixed stages.

Your profession next?

Tell us how your business runs today.

Arrange a meeting First meeting with no obligation, on site in Mallorca, in Berlin or by video.